Margaret’s not waiting any more

Last winter Margaret, who lives in Dumfries, became one of our case studies for our Still Waiting campaign for a better bus pass and to help end isolation for older people. .


Although living close to a main road with regular buses, she was unable to make use of them as she can hardly walk and, with severe osteoarthritis, can’t use a wheelchair.

She told us: “My bus pass is of virtually no use; I’ve spent most of 2012 sitting at home waiting to die.”

After we published the case study Dumfries and Galloway Council got in touch with us. They felt Margaret’s story painted local bus services in too poor a light. So Morag Halliday, our local Development Officer, took Margaret to meet them and, following this, the local Stagecoach manager visited her and found a solution to getting her mobility scooter on the bus. As you can see from the video – this is not easy, so we also arranged for a befriending scheme to provide a volunteer buddy for some journeys; previously she had had to spend a lot of money to have a professional care worker accompany her.

We are really pleased that Margaret’s story shows how we’re linking national campaigns to action in communities to improve the lives of older people.

Take action now and sign the Still Waiting petition for a better bus pass.

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