Money Matters: a new Age Scotland project

Age Scotland has received funding from the Money Advice Service for a new project: until February 2018 we are offering older peoples’ groups a choice of Money Matters roadshows.

We have four new people in the team: Jessica Shields our Evaluation officer, Fiona Scott our Project assistant, Cheryl Fowler who will be delivering most of our roadshows and Sam Longden who will support helpline advisers and improve our information about money matters.

We can deliver roadshows on a choice of subjects:

Benefit entitlements – did you know that 1/3 of people who are entitled don’t claim Pension Credit? Could you be missing out? Do you know how many ways there are to get help with your council tax bill? Might you be entitled to Attendance Allowance?

Care costs and funding – what does care cost? If you qualify for free personal and nursing care what is actually free? Is it true that most people have to sell their house?

Power of Attorney – what types are there? How do you choose your attorney? What are your responsibilities if you are an attorney and where can you get advice?

Wills and funeral costs – why should you write a will? Do you know what a funeral costs? How much help is available from the government? How can you save money on costs?

Planning for and managing financial changes – does your group support people who face particular challenges with money because of caring responsibilities, health issues or bereavement? We can look at how best you can manage financial issues which affect you, and learn from you too.

After the roadshows, people can call the Age Scotland helpline, 0800 12 44 222 for a confidential conversation with an adviser.

The aim of the project is to find out “what works”. So we will be working with you to find out what you know before and after roadshows, seeing how many people make follow-up calls to our helpline and, if you agree, contacting you afterwards to find out if you did take steps to claim a benefit, take out a Power of Attorney or plan for funeral costs. We really need the feedback about what worked and what didn’t work, and we will adapt our roadshows and information in response to what we learn from you.

We are looking for some groups to help us to develop our training and information, and we will also be asking professionals who work with older people what money issues they are raising, what they know about money concerns for older people and what would support them to guide older people to find advice and help.

For more information or to book a roadshow call the Age Scotland switchboard on 0333 323 2400 or email the team

5 tips on how to be more energy efficient – August’s Hot Tips

Our free calendar “Hot Tips” aims to ensure everyone in Scotland knows about the organisations and services available to them, and provides information on how to make the most of later life.

Our topic for August is Energy Efficiency. Ciaran MacDonald, Policy Officer at Age Scotland, shares five top tips on what you can do now to be be more energy efficient and potentially save money ahead of heating your home this Winter.


This has been an exceptionally cool summer. In fact I was invited on to BBC Radio Scotland’s ‘Good Morning Scotland’ programme earlier this month to discuss what sort of knock on effect this can have, and how cooler summer months could affect a growing older population.

One of the points mentioned during this discussion was that if we spend money on heating during the summer then it could have an impact on household budgets for the rest of the year.

Yet, help is at hand. The summer months are an ideal time to think about how energy efficient our homes are. If you would like a more cost-effective and warmer home this winter, then why not follow these simple steps.

Step 1
It’s always wise to make sure your energy supplier has an accurate and up-to-date reading of your meter. Most suppliers will have dedicated lines, which you can call 24 hours a day, 7 days a week to inform them of your usage.

Step 2
Call your energy supplier to see if you are on the cheapest possible tariff that reflects your usage. Although your circumstances may change throughout the year your supplier will be able to recommend the best deal for you – so just ask!

Step 3
Switch off any electrical equipment, which you don’t need left on. You could make a yearly saving of up to £3 by turning off one appliance. As some homes have up to 50 appliances on standby at any one time that’s a lot of money to be saved!

Step 4
Consider installing an energy efficiency measure. There are many simple technologies that can be added to make your home warmer, such as installing loft insulation or a more effective central heating system. Home Energy Scotland is supported by the Scottish Government and is the one stop destination for free and independent advice on what is best for your home.  Visit the Home Energy Scotland website or call 0808 808 2282 for more information.

Step 5
Don’t be scammed! Sadly there are many ruthless tradespeople out there capitalising on people’s fears of the cold. If you have any doubts or feel pressurised to agree to work then don’t! If a scheme is legitimate you will not need to sign up for it there and then. Reputable companies will fully understand this. If you have any queries or concerns then contact Home Energy Scotland (details above) or the Trading Standards Scotland Consumer Advice line on 03454 04 05 06.

Finally, if you are worried about meeting the cost of your energy supply or if you live in a home that is difficult to heat, remember help is available. For free, independent advice, why not contact Home Energy Scotland or get in touch with your local Citizens Advice Bureau or call the Citizens Advice Consumer Service on 03454 04 05 06.

Download your 2015 Hot Tips Calendar here and get information and advice throughout the year. Here’s what you’ve thought about Hot Tips so far:

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