We are pleased to welcome guest blogger, Natalie Deacon from Patient Opinion to our blog to talk about how Age Scotland and Patient Opinion are working together to help improve health services in Scotland.
We are delighted to announce today that Age Scotland are our newest charity to use the Patient Opinion widget on their website!
Age Scotland and Patient Opinion believe your stories can really make a difference to our health services. We are excited about our collaboration and look forward together, to help get your stories heard by the right people.
Who are Patient Opinion?
Patient Opinion is an independent website about your experiences of UK health services, good or bad. We pass your stories to the right people to make a difference.We are a not for profit social enterprise and we believe that the stories of patients and carers can help improve health services across the UK.
We use the power of the web to carry the voices of patients and carers into the heart of health services. You can share your experiences of healthcare anonymously, we never disclose any information about the person who is telling the story. All stories are published on the Patient Opinion website for everyone to read and the NHS can then respond to your comments to tell you how they are using your experiences to make services better for everyone.
We currently work with Diabetes UK, Hepatitis Scotland, Angus Long Term conditions, Chest, Heart and Stroke, Stroke Association, Fife Young Carers and many other national charity organisations.
What is the widget? If you have recently used the NHS you can use the Patient Opinion widget to share your experiences and we can pass on your thanks or concerns to the relevant health board. Patient Opinion asks the health service to respond to the feedback you share, but does not reveal your identity. The widget means it is easy and convenient to share your story with Patient Opinion though Age Scotland’s website.
See Patient Opinion in action: We recently had a story from a patient who was having problems with the ENT appointment booking system at Raigmore hospital. Their concerns were taken seriously and a positive change was made because of the comments they shared on the Patient Opinion website.