Older People’s Champion: what’s in a name?

Posted on August 8, 2019 by Age Scotland

Guest blog by Cllr Elaine Thornton-Nicol, Older People’s Champion, Scottish Borders Council

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When I was elected as a Councillor in 2017, I had been employed for 16 years in the voluntary sector, the last four specifically managing services aimed at improving the lives of older people, so I suppose I was the best choice when Scottish Borders Council was looking for nominations for the Older People’s Champion.

This role is ambassadorial, authority-wide, non-political and an honour.

There is no budget line attached to this role so there is no cost to the council.

When I agreed to the nomination, I asked for a role descriptor, because there was no point in me bumbling about the Borders hoping I am doing what is expected of me. Bizarrely enough, there wasn’t one, but one was provided very quickly.

At this point, please remember I was newly elected and had little knowledge of the machinations of my own local authority, let alone the others. I assumed that every council had an Older People’s Champion.

I thought I would be able to join the network of thirty-one other champions, some of whom would be in their second term, who would be able to share their knowledge and offer opportunities to take their learning to the Scottish Borders.

Unfortunately, this is not the case. There are some who have the role but the councillor with the title is not proactive. Some authorities claim to have an Older People’s Officer, but no description of what they actually do. Others again have nothing and no one specifically tasked with ensuring that the voices of Older People are heard at every level. I have to thank Simon Ritchie of Age Scotland and Diana Findley of the Scottish Older People’s Assembly for supporting me on this journey of discovery.

I see my role firstly as a listening one. The best people to shape and inform Older People’s services are the older people who will use them. Their voice must be heard.

I work with officers across the council to feedback on various issues and concerns that older people have raised. And I must say they are listening, supporting and, where possible, acting.

There is an aspect of this role that involves sitting in meetings. It could be anything from listening to third and voluntary sector organisations as they try to learn to work more closely, commenting on proposed services, helping others to understand the need to find out what older people need, want, miss and, let’s be very truthful – don’t like.

I’ve been involved in a range of activities in my role so far. These include, among many others:

Exploring the creation of an Older People’s Directory for the Borders
Organising dementia training for every elected member of the council
A seat on the Borders Community Transport Service Board
Supporting the council on campaigns aimed at older people, including Flu Vaccine uptake

I am the face of the Council to Older People, and I am proud of that. I want to be the best voice I can be for them.

At every Council meeting, my fellow councillors are used to me referencing an older person in my speeches. I want us to keep our Older People at the forefront of our minds when discussing and debating services.

My role also entails supporting the Council on campaigns relating to Older People – recently I had my photo taken receiving my flu injection to encourage the uptake and thus hopefully prevent illness

If there was a network of thirty-two elected members who were proactive Older People’s Champions for their local authority, listening to our Older People, feeding through to Councils and the Minister for Older People and Equalities, imagine the knowledge and information base we would have. How much faster we could respond.

So here is my challenge to everyone in Scotland –

Contact your local authority
Ask if they have and Older People’s Champion
Ask to meet with appropriate officers if they have no OPC and share the role descriptor I use
Encourage them to use this opportunity to put Older People at the heart of what they do
Push them towards that network that can share skills, knowledge and learning.

This is the chance to take the first step on what I know will not be a short journey – change is not easy for any of us.

And lastly, please remember, an Older People’s Champion is not necessarily an Older Person – they could be as young as me!

Age Scotland is calling on every Scottish Local Authority to appoint an Older People’s Champion. For more information, please contact the Age Scotland Policy & Communications team on 0300 323 2400 or email communications@agescotland.org.uk.

Weren’t born on the same day as your partner? You’re still unlucky.

Posted on August 1, 2019 by Age Scotland

Blog by Age Scotland’s Policy Officer Ashleigh de Verteuil

In a previous blog post, we highlighted massively unfair changes being made to Pension Credit. Well there is another looming deadline for couples who may be affected by the changes: the 13^th of August is the last day you’ll be able to make a backdated claim for Pension Credit.

So what does this mean?

Pension Credit is an important top up benefit for older people who are on a low pension income. It is already a massively under claimed entitlement with the Department of Work and Pensions (DWP) estimating that 40% of those eligible for pension credit don’t claim it.

But now changes by the UK Government to the eligibility criteria will see more older people unable to claim and become poorer as a result.

This is the bit where you, and your dearest’s, birthday matters. If you’re what is called a ‘mixed aged couple’, in other words one of you is of pensionable age and the other is younger than their state pension age, you will no longer be able to claim pension credit. What, you mean you don’t have the same birthday and birth year as your partner? Weird!

To make matters worse, the basic Pension Credit rate for a couple is currently £248.80 a week, and the basic Universal Credit rate for a couple is only £114.85 a week.

And I hate to add further insult to injury, but Pension Credit is a ‘passporting benefit’. This means that it acts as a qualifying benefit for other forms of assistance, but as you won’t be able to claim Pension Credit until you both are of pensionable age then you can’t claim them. This includes cold weather payments, maximum help with housing benefit, maximum help with Council Tax Reduction and you’ll also be affected by the ‘bedroom tax’, will not have access to claim social fund funeral payments, and may not be entitled to the warm home discount.

What are your options? Well you can either wait until the younger partner reaches their state pension age, or they can claim Universal Credit in the meantime as way to boost your joint income. This will mean they’ll be subjected to Universal Credit conditionality, for example, needing to prove that they are a carer, or that they’re seeking work for 35 hours a week, or that they’re not well enough to work. If you decide not to claim Universal Credit, and have no other income then you would be £133.95 a week worse off, potentially for several years.

This move is hugely unjust. With pensioner poverty on the rise, 29% of people aged 75 and over living on or just below the poverty line, and fuel poverty likely to increase.

The Age Scotland freephone helpline, which provides free information, friendship and advice is on hand to provide support to people over 50, their families, and carers. You can still make a claim, which will be backdated, until the 13^th August.

This is something we can help with, call our helpline and speak to one of our friendly advisors who can can give you a free benefit check to see if you’re getting everything that you’re entitled to. In fact they can help with just about anything, they’re very knowledgeable.

Our advisors are here to help. Just call 0800 12 44 222 and one of our team will talk you through the process.

I implore you to call them, the changes to Pension Credit are a few months away and they can talk you through any entitlements you may be eligible for in great detail and how to claim them

If you’d also like to share your outrage about these changes, then we want to hear from you too. Sharing people’s real life stories is the best way to bring forward change so do get in touch with us.

Our helpline is free to call, and is available Monday to Friday 9am to 5pm on 0800 12 44 222.

Books, chats and Big Knit hats

Posted on June 27, 2019 by Age Scotland

Many of us can’t imagine going for weeks without speaking to another person. Unfortunately that’s the reality for thousands of older people across Scotland, who are socially isolated and dealing with the horrendous experience of loneliness.

For these individuals, services like the Falkirk Community Trust’s Home Library Service can be life-changing. The service delivers books, audio books and large print materials to any person living in Falkirk who is unable, for whatever reason, to go to one of their eight libraries. The service promoted the Big Knit campaign to their users and at the end of last year we had already received nearly 1000 little hats of all shapes and sizes from them – just amazing!

One of these incredible knitters is Marion Deans. Marion’s husband sadly passed away last year and as Naomi Kenny from the Falkirk Community Trust informed us, by being involved with the Big Knit, Marion felt she was able to knit through her grief as well as contributing to meaningful causes. Naomi also told us that Marion is proud of the hats she has knitted and we have to say she definitely should be!

Naomi from the Falkirk Community Trust with Marion who has been taking part in Big Knit

By making sure that people are still connected to their libraries, often hubs of local communities, the home library service arguably is helping to prevent loneliness and isolation. Campaigns like the Big Knit help us at Age Scotland work with similar projects and make sure that those who are unable to, or perhaps less likely to, get out and about don’t feel isolated in their own home. It’s much better to dissect the plot of the latest Scandi-noir book you have read with someone, even if it is lovely Dave who delivers you books, than mull it over on your own.

Dave arriving with a fresh batch of books!

Marion and Dave discussing their latest reading

That’s why, we are asking you or anyone you know who loves to knit to get involved in this year’s Big Knit and help us make sure that wee discussion over book is a possibility for everyone in Scotland.

Find out how you can get involved in the Big Knit here: http://age.scot/BigKnit

Find out more about the Falkirk Community Trust’s Home Library Service.

Older veterans’ adventures online

Posted on June 17, 2019 by Age Scotland

Age Scotland Veterans’ Project is proud to support Lothian Veterans Centre in establishing a computer club in Dalkeith for older veterans. Our new video tells the club’s story.

The club began this April. Once a fortnight it convenes after the centre’s regular Friday get-together for veterans, most of whom are older and some of whom would otherwise be quite isolated.

Computer club members are kitted with free iPads courtesy of the Royal Naval Association’s Project Semaphore. Project Semaphore tackles loneliness and isolation using digital technology. While its home-based support is solely for older Royal Navy and Royal Marines veterans, it is open to approaches from organisations planning group-based digital-inclusion initiatives with older veterans from across the armed forces.

The Computer Club is also supported by a volunteer from AbilityNet. AbilityNet offers free training to older and disabled people for PC’s, laptops, mobile phones and tablets, with volunteer support at arranged locations or in the home.

Age Scotland Veterans’ Project is encouraging groups and services that support older people in using digital technology to be more veteran aware. As our best of the net for older veterans resource illustrates, learning that an older person is a veteran allows you to introduce him or her to online content that could be of great benefit – from specialist support services to money saving opportunities. We offer free older veteran awareness training to groups and services that support older people, to help them identify veterans and ensure that they offer a veterans’ warm welcome.

Consultation – what’s the point?

Posted on April 23, 2019 by Age Scotland

Age Scotland’s Policy Engagement and Campaigns Officer, Simon Ritchie, spent 2018 consulting older people in Scotland on transport. He reports here on his findings.

“Is this actually going to change anything?”

As I toured Scotland asking older people for their views on transport, this question came up a lot. My task was to work with Transport Scotland, the transport arm of the Scottish Government, to make sure that older peoples’ interests were accounted for in the new National Transport Strategy (NTS).

Simon Ritchie – Age Scotland’s Policy Engagement and Campaigns Officer

People had taken part in consultations before, they said, and it never seemed to change anything. However, as the consultation process went on, and after some reflection, I know the answer: yes, this will change things for the better. Let me explain.

Scotland’s population is ageing. The number of people aged 75+ is set to double in the next two decades. That’s great news – people are living longer, healthier lives – but as the demographics of our society changes, so too must our infrastructure if it is to remain fit for purpose. If the transport system doesn’t work for older people, it doesn’t work. Full stop.

So what works, and what needs to change?

Through a series of twenty transport workshops in every corner of Scotland, I and the civil servants I brought with me learned a great deal. Some findings were not surprising:

2/3 of older people say they use public buses frequently
Reliance on cars is more prevalent in rural areas
The top three reasons for travelling are shopping, socialising and attending medical appointments.

Amongst the more striking findings were that

1/3 of older people use public transport to commute to voluntary work – offering their valuable time, skills and experience to society.
1/3 of older people say they’ve experienced difficulty getting to a medical appointment because of transport problems.
1/2 say they’d use public transport more if services ran more frequently, and 1/2 of those living in rural areas say they’d take the bus if services ran later in the evening. Indeed, several older people who cannot drive said they felt under curfew in the evenings due to having no transport.

We now have a much better idea of what older people think about transport, and what they think should change. So how will this information and insight be used?

Firstly – all our findings have been passed on to Transport Scotland in full. Already, many of the policy proposals we have put forward have been adopted into the draft NTS. From late 2019, the NTS will be the document that all levels of government should refer to whenever they make a transport-related decision. Age Scotland will hold them to it.

Secondly – we are using our findings to shape our position on the Scottish Government’s new Transport Bill, which gives Councils more power to improve local bus services. So there is a broader use for this information.

And finally – consultation matters because older people’s involvement in policy development keeps government on its toes and older people’s interests on the agenda.

A huge ‘thank you’ to all who took part in the 2018 Age Scotland transport workshops around the country. It’s been worthwhile and we know that the Scottish Government is listening and acting. If Age Scotland is a vehicle for change, it’s older people who are in the driving seat.

For more information please visit the Age Scotland website or contact Simon Ritchie – Policy Engagement & Campaigns Officer at Age Scotland – at simon.ritchie@agescotland.org.uk or on 0131 668 8047

The Big Knit is back!

Posted on April 17, 2019 by Age Scotland

Striped, spotty, glittery…it’s that time of year again where we receive bags full of little woolen hats of all shapes, sizes and colours. Yes, that’s right – the Big Knit is back! We have already received close to 20,000 hats and are so grateful to everyone who has taken part in the campaign so far. The final deadline is the 31st July 2019 so we are really excited to see what other wonderful creations we receive!

Many of our ‘Big Knit knitters’ are Age Scotland member groups and we’d like to shine a spotlight on them and the amazing things they do. One of these member groups is Forever Young, based in Renfrewshire. It is a sheltered housing group that does a wide variety of activities such as keep fit, coffee mornings and of course, knitting! Residents have been meeting over a cup of coffee and nattering away while creating some beautiful designs.

Last year the group knitted over 2000 hats for the campaign, with many residents becoming competitive over who could knit the most! This year they are back it again, having already knitted a fabulous 1900 hats, with the aim to knit over 3000! If the competitive streak of the resident’s is similar to last year, we are sure they will smash that target.

Forever Young’s group coordinator is Sally Logan. Sally’s mother is a member of the group, joining last year after suffering a stroke. For those living on their own in sheltered accommodation, groups like Forever Young give them the chance to socialize and reduce feelings of isolation. Sally told us that knitting hats for the Big Knit gave her mum focus and stopped her from sitting in on her own.

Nessie, a member of Forever Young, has knitted over 1500 hats so far!

Think about it this way, would you want to spend most of your time sitting alone in your room or would you rather have a wee blether with Mary from three doors down about who got kicked out the Rovers Return this week? We’re sure it’s the latter so, if you knit or know anyone who does please get involved with this year’s Big Knit Campaign! You can have a chat and a cuppa while making some lovely little hats that will ultimately help support groups like Forever Young across Scotland.

Find out more about the Big Knit on the Age Scotland website.

If you know anyone in the Renfrewshire area who would like to get join Forever Young, contact them on 01505 328864 or email Sally at sally.logan@renfrewshire.gov.uk

Networking, Inspiration and Celebration: Age Scotland’s fifth National Conference

Posted on March 26, 2019 by Age Scotland

2018 was Age Scotland’s 75^th anniversary and through our ‘Speaking Up For Our Age’ project we learned a lot about the fantastic efforts of local and national older people’s groups and organisations in Scotland over the years. Looking back, a number of themes stand out as having been important to older people and continue to matter to us today. These themes – Homes, Health and Happiness – were the topics for discussion at our 2019 National Conference.

Professor Rose Gilroy said we should demand better housing as poor housing has a detrimental effect on our welbeing.

We were delighted to welcome Age Scotland members and guests to the Radisson Blu in Glasgow for a day of discussion, networking and celebration. In the morning we had three fascinating presentations. First, we had Professor Rose Gilroy from the department of Ageing, Planning and Policy at Newcastle University, who shared how our housing stock has changed over the years and the impact it has on our wellbeing. Professor Gilroy went on to say that our housing options should not be determined by our age and that we need housing that works for all age groups.

We then had Dr William Bird MBE, Founder and Chief Executive of Intelligent Health, who spoke passionately about the difference being active makes to your physical and mental health. Dr Bird went on to explain how combining physical activity and being socially active can be life-changing and told us about the role of social prescribing in getting communities active.

“Most people don’t become healthy for health’s sake. Combining physical activity and being socially active makes all the difference.” – Dr William Bird MBE

We were then joined by Dr Melrose Stewart, Lecturer at the School of Sport, Exercise and Rehabilitation Sciences at the University of Birmingham who shared some heart-warming stories from her work on the award-winning Channel 4 TV documentary ‘Old Peoples Home for 4 Year Olds’. Dr Stewart spoke about how intergenerational practices not only encourage empathy and tackle ageism, but also make a big difference to our well being and encouraged all of us to foster intergenerational bonds in our communities.

Dr Melrose Stewart was one of the experts that worked on the award-winning Channel 4 TV documentary ‘Old Peoples Home for 4 Year Olds’.

We broke for a delicious lunch and had a little unexpected excitement when the fire alarm went off and we had to evacuate! It didn’t dampen our spirits though and when we given the all clear by the Scottish Fire and Rescue Service we returned for our afternoon workshops and a browse of the exhibition stalls.

Looking glam in their emergency blankets

Volunteer of the year Eva McKellar and friend

Age Scotland’s Jenny and Yolanda promoting Body Boosting Bingo

The conference culminated in the presentation of the 2019 Age Scotland Awards. The Awards recognise and celebrate the exceptional commitment and contribution of individuals and organisations working to ensure Scotland is a great place to grow old in and we were shown a short film about each winner. It was wonderful to hear about the fantastic work going on in communities across Scotland. You can watch each of the films on the Age Scotland YouTube channel.

This year’s awards were presented by special guest Anita Manning who congratulated our winners on their efforts and also remarked what an incredible energy the wider conference had.

Antique expert and TV Presenter Anita Manning joined us as a special guest for the Age Scotland Awards

This year’s conference was our biggest yet and it will be a tough act to follow. We would like to thank all our members, invited guests and speakers for joining us and making it such a fantastic day.

Find out more about becoming an Age Scotland member.

Weren’t born on the same day as your partner? Unlucky.

Posted on March 4, 2019 by Age Scotland

Blog by Age Scotland Policy Officer Ashleigh de Verteuil

Pension Credit is an important top up benefit for older people who are on a low pension income. It is already a massively under claimed entitlement with the Department for Work and Pensions (DWP) estimating that 40% of those eligible for pension credit don’t claim it.

But now changes by the UK Government to the eligibility criteria will see more older people unable to claim and become poorer as a result.

To make matters worse, the basic Pension Credit rate for a couple is currently £248.80 a week, and the basic Universal Credit rate for a couple is only £114.85 a week.

This move is hugely unjust. With pensioner poverty on the rise, 29% of people aged 75 and over living on or just below the poverty line, and fuel poverty likely to increase.

The Age Scotland freephone helpline, which provides free information, friendship and advice is on hand to provide support to people over 50, their families, and carers. The changes for mixed aged couples won’t be introduced until May 15^th 2019 so there is still time to start the Pension Credit claim process. This is something we can help with, call our helpline advisors and they can give you a free benefit check to see if you’re getting everything that you’re entitled to. In fact they can help with just about anything, they’re very knowledgeable- and friendly.

I implore you to call them, the changes to Pension Credit are a few months away and they can talk you through any entitlements you may be eligible for in great detail and how to claim them

Our helpline is free to call, and is available Monday to Friday 9am to 5pm on 0800 12 44 222.

People living with dementia and their unpaid carers at the heart of new National Policy and Practice Forum

Posted on December 11, 2018 by Age Scotland

For many people in Scotland living with dementia and their unpaid carers, a one-size-fits-all approach to their care does not always take into account the vital aspects of their everyday life and well-being.

This needs to change.

Thanks to a ground-breaking investment of £2.5 million from the Life Changes Trust, Age Scotland, the University of Edinburgh and Queen Margaret University to deliver two bold new initiatives; a National Forum for Dementia Policy and Practice and a School of Leadership in Dementia. Both projects will support people with dementia and carers to become experts, leaders and influencers in Scotland.

Our joint mission is a Scotland where having dementia doesn’t matter to who someone is or how they live their life.

People affected by dementia and their unpaid carers will be at the heart of this work. They are the real experts and are on every street in Scotland. Together we will identify and demonstrate what works in terms of human rights, peer support, early intervention, prevention and a relationship-centred approach to care.

We will listen to them and respect their experience so they know they are valued.

Scotland has already led the way with its three National Dementia Strategies. The creation of the National Forum will bring together people with experience and expertise in dementia, locally and nationally, with the aim of evidencing what will create better lives for people with dementia and unpaid carers. The Forum will provide space to scrutinise policy and practice in many areas, including housing and dementia, sport and dementia, the arts and dementia, and human rights and dementia.

We are incredibly proud that so many wonderful organisations are partnering with us to deliver this ground-breaking Policy and Practice Forum.

We will promote evidence of what works well so that national and local policy and practice can be reviewed and, where necessary, adjusted. This is so that Scotland can become an exemplar of how, in all aspects of life, people with dementia can find meaning, be fully supported and involved.

The Forum will work hard to ensure that policy makers, service providers and the public know what matters to people affected by dementia and use the evidence we produce to show how to make Scotland a better place to live.

We’re hugely proud and excited about what can be achieved for people affected by dementia and their unpaid carers.

The founding partners of the National Forum for Dementia Policy and Practice are: Go Upstream, Luminate, Deaf Scotland, Ash Scotland, Paths for All, Heriot Watt University, Tide, Reach Community Health Project, Solicitors for Older People Scotland, Kirrie Connections, Faith in Older People Scotland, Eric Liddell Centre, Care and Repair Scotland, Age Scotland Orkney and the Mental Health Foundation.

Help Age Scotland become Edinburgh Airport’s chosen Charity for 2019!

Posted on December 4, 2018 by Age Scotland

We have some very exciting news – Age Scotland has been shortlisted to be Edinburgh Airport’s chosen charity for 2019!

If Age Scotland wins this partnership, funds raised by Edinburgh Airport will enable us to significantly develop our Community Connecting service, which works to draw older people from the isolation of their homes. The service typically offers support and encouragement to older people who’ve lost a sense of purpose and social interaction since retiring, or through bereavement – helping them to take small steps initially to re-engage with others in their community, improving wellbeing. We match individuals to activities based on their needs and preferences, facilitate introductions, and provide encouragement until their confidence grows. This important service helps individuals integrate back into their local community which significantly reduces feelings of loneliness and social isolation.

The partnership would also help us to raise awareness of Age Scotland as an organisation and the range of support we offer over 50s across Scotland. Our mission is to make Scotland the best place in the world to grow older. From our Independent Living Programme to the Age Scotland Helpline, from dedicated Early Stage Dementia and Older Veterans projects to our work with employers to create Age Inclusive Workplaces, we are doing a lot but with this partnership, we can do so much more.

Between now and the 10^th of December Edinburgh Airport staff are being asked to vote for the charity they want to support during 2019 – and the charity with the most votes wins. This is a fantastic opportunity for Age Scotland as an organisation and we need your help to win.

It’s really easy.

Work for Edinburgh Airport? Please consider voting for Age Scotland.

Know someone who works for Edinburgh Airport? Encourage them to vote for Age Scotland.

No connection to the airport? You can still help! By sharing our social media posts across your network you can help spread the word about this fantastic opportunity. We’ll be working to gather support across Twitter, Facebook and Linkedinso please keep a look out.

Thank you for your support!